Thankful for Olympus customer service

Olympus lens cap perimeter damaged
Olympus lens cap perimeter damaged

After I came back from Rinjani, I discovered that a fragment of the perimeter of the lens cap of my Olympus Stylus XZ 2 broke off. I did not drop the camera and it was okay when I was in Gili Trawangan. I was puzzled how it was damaged. So I tried to buy a spare from camera shops but they do not carry them, and they pointed me to Olympus service center. I wrote to them explaining my situation and they were very sympathetic and graciously offered me a free one on a once-off basis. Thank God for good customer service. After all, how much does a lens cap cost? But good service stories spread goodwill towards the company and is priceless. Wise policy, Olympus.

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